Customer demands refund after charter captain goes viral, report says

Related video: Police address viral confrontation leading to Florida charter captain’s arrest

PUNTA GORDA, Fla. (WFLA) — A mother who booked a fishing trip with charter captain Brock Horner allegedly wants a refund after seeing his viral confrontation with another boater.

The video, which has racked up millions of views across multiple social media platforms, shows Horner, 40, arguing with another boater before jumping onto his boat.

NBC affiliate WBBH reported the woman, Shalon Smith, booked the trip for her son’s 16th birthday, which is coming up on April 14.

Their family is from California, but Smith said she heard about the video through the mother of one of her son’s friends.

WBBH reported that Smith had already paid $1,800 for a down payment and would have made another $1,800 payment on the day of the trip.

Since the video of the incident went viral online, Horner has deleted many of his online profiles and shut down most communication.

Smith posted on Facebook looking for some advice on how to get in touch with him. She reached out to his attorney, who didn’t have an answer but told her to follow up if she didn’t hear back.

“He wasn’t responding to calls, texts, emails, his website was shut down, his social media was shut down,” she told WBBH.

Horner has since been arrested by the Punta Gorda Police Department.

Watch the full video of the confrontation here.

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